Frequently Asked Questions (FAQ) About Trainings

为应对减缓COVID-19传播所需的社交距离,所有培训都只在网上提供。目前请将所有培训咨询直接发送至admin@managementcenter.org。

Have a question about a training you’re attending or thinking of attending? We’ve got answers!

Picking a Training|Training Logistics|Payment|Miscellaneous

Picking a Training

哪种训练适合我?

We recommend that folks who directly supervise others attendFor Managerstrainings.
If you do not directly supervise others, then we recommend attendingFor Stafftrainings.

When is your next training?

我们全年都安排培训。You can find our most up-to-date schedule of upcoming trainingshere.

I don’t see a date or location in yourschedule of trainings这对我很有效。How can I learn about future dates?

Sign up for our newsletterto be notified when we announce new training dates (and to get monthly tips and resources on managing effectively!).

My preferred training date is full. Can I be added to a waiting list?

Yes! You can join a waiting listhere—just click “Join waiting list” for your preferred date. You can also register for another training and still remain on the waiting list for your preferred date.

如果我在等待名单上,我什么时候能知道我是否参加了培训?

We admit people off of the waiting list on a rolling basis. As soon as a spot opens up, we will contact you via email with directions on how to register. If you are already registered for another training we will transfer your entire registration, including payment.

How many people can one organization send to a specific training date?

No more than four people from any one organization can attend the same training. Because our trainings are so interactive, we’ve found that having more than four participants from one organization can start to feel like a personalized training for that group.

If you are interested in having more than four people from your organization attend one training, we recommend spreading yourselves throughout a few trainings or reaching out to ourIn-House trainingsteam to bring a trainer to you!

My original training date no longer works for me. Can I transfer to a future training date or cancel my registration?

If you would like to transfer your registration to a different date, please emailadmin@managementcenter.orgthedate and cityyou’d like to transfer into at least one week before the class you’re currently registered for. Please note that we only honor one transfer request per registrant.

如果您想取消注册,如果您在培训日期前两周或更长时间取消注册,我们将提供全额退款。如果您在培训前不到两周内需要取消,我们将提供50%的退款,直至培训前3个工作日。因为我们的培训通常都是满的,很遗憾我们不能在您的培训开始后的2个工作日内提供退款。

Training Logistics

How long is the training?

经理培训是连续两天。员工培训是一天。

Where are the trainings held?

Our世界杯2022赛程时间表最新 有一个完整的培训地点列表,我们将包括具体地点的信息,包括交通选择,酒店和停车场,在您的注册邮件。

Do you have lodging recommendations?

We do not have a relationship with local hotels and are not able to recommend hotels based on affiliation.

Where can I eat lunch?

While we do not provide lunch at our trainings, there are a number of restaurants near our office. Folks are also more than welcome to bring their own lunch.

For trainings in our DC office, we provide a microwave and refrigerator in the training space for those who need it.

What if I have dietary restrictions or food allergies?

我们的早餐和零食都是素食,我们不提供其他餐点。我们在注册页面上询问有关食物过敏的问题,所以请在那里分享有关任何饮食限制的信息。If you have a specific allergy or dietary restriction that you are concerned about, you can also email us atadmin@managementcenter.org.

你们提供现场转录或字幕吗?

Yes! We now use Zoom’s new automated live transcription feature on all of our online trainings, and we are also able to hire a captioner for trainings if needed with at least 5 days notice. To request a captioner, please email the Training Operations Team atadmin@managementcenter.org在您方便的时候。

如果我需要其他住宿怎么办?

我们的培训包括幻灯片演示、写作、讨论和一些活动动作。We are committed to making our trainings accessible to as many people as possible, so if you would like to request accommodations, please email the Training Operations Team atadmin@managementcenter.org在您方便的时候。虽然我们不能保证所有的住宿,但我们的团队将在可能的情况下提前通知。

Do I need to attend the entire training?

为了从培训中获得最大的收获,我们建议您参加整个培训。However, if you must miss part of the training, please emailadmin@managementcenter.org给我们一个警告。

培训的着装要求是什么?

休闲或商务休闲装都可以。不需要太花哨!

我应该带什么去参加培训?

We’ll provide all materials needed for the training. All you need to bring is something to write with and yourself!

What if I need to transfer to a different training?

If you would like to transfer your registration to a different date, please emailadmin@managementcenter.orgthedate and cityyou’d like to transfer into at least one week before the class you’re currently registered for. Please note that we only honor one transfer request per registrant.

Payment

为什么管理中心改世界杯巴西vs塞尔维亚滚球为只用信用卡?

Credit cards allow for one-step registration, faster refunds, and fewer communications so you can get back to changing the world! It also allows our team more stable data and the ability to add courses more quickly, so we can serve more amazing people like you. As of September 30, 2020, TMC has switched over to credit card-only registrations.

What if I already requested an invoice prior to September 30, 2020?

TMC will honor any invoice requests made before9月30日. The invoicing option on our registration page is not available beyond that date.

如果我的机构不能用信用卡付款怎么办?

For school districts and other special cases,an invoice can be requested here.我们建议申请者最迟在课程开始前10个工作日填写表格,以便有足够的时间处理。同样,这个选项只适用于那些无法使用信用卡支付选项的学区和组织。

既然管理中心只提供信用卡,我如何创建注册?世界杯巴西vs塞尔维亚滚球

Fortunately, the only change you will experience in our registration process is on our payment page. Payment options now default to credit card. That’s one step less than before!

Do I qualify for the client rate?

客户费率适用于在过去三年内培训客户,或在过去两年内对客户进行内部培训的机构(与管理中心或管理行动中心合作2022年世界杯名额)。世界杯巴西vs塞尔维亚滚球

你是否提供奖学金、折扣或团体/非营利费率?

We don’t, but if the cost is preventing you from attending a training, please email us atadmin@managementcenter.organd we’ll see if we can help.

我在注册和/或付款方面遇到了麻烦。

Sorry about that! Please email us atadmin@managementcenter.orgfor help.

我可以按发票付款吗?

不,从2世界杯巴西vs塞尔维亚滚球020年9月30日起,管理中心不再提供发票作为支付方式。For school districts and organizations that are unable to access a card payment option,an invoice request can be submitted here.

我可以用信用卡支付吗?

Yes! Just follow these simple steps during check-out (on the 2nd page of registration): At the bottom of the page, under “Payment Details,” click the dropdown box labeled “Payment Method” and select “Credit Card.”

我可以按订单付款吗?

No, we do not use the purchase order system for our courses. You can pay by credit card during registration. For school districts and organizations that are unable to access a card payment option,an invoice can be requested here.

为什么我的折扣/促销代码不能工作?

If you’ve been charged the incorrect amount for a training during the registration process, immediately emailadmin@managementcenter.org.

I tried to submit payment and received a message that I’m already registered.

别担心!Email us atadmin@managementcenter.org接收一个安全的付款链接,并确认您的注册。

What if I need to cancel my registration?

如果您需要取消注册,如果您在培训日期前两周或更长时间取消注册,我们将提供全额退款。如果您在培训前不到两周内需要取消,我们将提供50%的退款,直至培训前3个工作日。因为我们的培训通常都是满的,很遗憾我们不能在您的培训开始后的2个工作日内提供退款。

Miscellaneous

Do you provide accommodations for nursing parents or people with varying abilities?

Yes! We want to be as accommodating as possible for all of our clients, so please emailadmin@managementcenter.orgat your earliest convenience to talk about how we can do so.

What if I need to cancel at the last minute?

如果您需要取消注册,如果您在培训日期前两周或更长时间取消注册,我们将提供全额退款。如果您在培训前不到两周内需要取消,我们将提供50%的退款,直至培训前3个工作日。因为我们的培训通常都是满的,很遗憾我们不能在您的培训开始后的2个工作日内提供退款。

我想跟团去。我可以吗?团体有折扣吗?

我们坚持每次培训只有四个人来自同一个组织,因为我们注意到,当一个群体的代表比例不成比例时,这改变了公开注册课程的动态。

If you are interested in having more than four people from your organization attend one training, we recommend spreading yourselves throughout a few trainings or reaching out to ourIn-House trainingsteam to bring a trainer to you!

We do not offer group discounts, but if the cost is preventing you from attending a training, please email us atadmin@managementcenter.organd we’ll see if we can help.

Is your training space available to rent?

Yes! Emailinfo@managementcenter.org为更多的信息。

I have more questions. Who can I contact?

Feel free to contact our Training Operations Team by emailingadmin@managementcenter.org.